Crypto deposit

Why is my deposit/withdrawal suspended?

Published on Aug 31, 2023Updated on Oct 4, 2024485

How do I check the number of block confirmations? (web)

Published on Aug 22, 2023Updated on Nov 5, 202483

How do I check the number of block confirmations? (app)

Published on Aug 22, 2023Updated on Nov 5, 2024184

Why hasn't my deposit been credited?

Published on Sep 1, 2023Updated on Oct 28, 20249,851

How do I find my deposit address and tag/memo/comment?

Published on Aug 22, 2023Updated on Nov 25, 202435,003

How do I unlock my deposit when the Travel Rule additional verification is required?

Published on Apr 29, 2024Updated on Oct 2, 202443

Why is my deposit locked?

Published on Dec 19, 2023Updated on Jul 23, 2024558

How long does it take for a deposit to be completed?

Published on Oct 17, 2024Updated on Oct 30, 202430

What could be the reasons your transaction isn't visible?

Published on Oct 17, 2024Updated on Oct 30, 202419

How to avoid deposit of unsupported tokens?

Published on Oct 16, 2024Updated on Nov 22, 202411

Where can I find the minimum deposit amount required for non-BTC?

Published on Oct 16, 2024Updated on Nov 6, 20243

Why is there a minimum deposit amount for non-BTC?

Published on Oct 16, 2024Updated on Nov 24, 20242

Why is there a minimum amount to deposit BTC?

Published on Oct 15, 2024Updated on Nov 24, 20243

What should I do if I forget to fill in tag/memo?

Published on Oct 15, 2024Updated on Oct 30, 202415

What should I do if I deposit to the wrong address?

Published on Oct 15, 2024Updated on Oct 30, 202418

FAQ